Key Performance Indicators KPIs

Perry Lavergne

Perry Lavergne

Perry brings a high level of deep dive analytics focusing on the Last Mile KPIs that u201cLet the data tell the story.u201d

A Key Performance Indicator is a quantifiable, measurable value that demonstrates how effectively a company is achieving key business objectives.

KPIs can be presented in multiple ways from static snapshot reports to interactive Dashboards. KPIs can be an assortment of quantifiable measurements that looks at performance, volume of delivery’s, compliancy requirements any many more, all providing a barometer of how they are achieving their objectives.

The source of any KPI is your data warehouse that provides the context to “Let the data tell the story.”

Here are some KPIs that demonstrate how effectively a company is achieving key business objectives…


  • On-Time Delivery
  • Operational:
    • Induction to Despatch
    • Arrival to OE
    • OE to Domestic
    • Domestic Sorting In/Out
    • Depot to Delivery


  • Delivery Scan EMD/EMH-I
  • Origin Country Sortation Requirements
  • Scan Event Transmission Requirements
  • Mail sampling


  • Sorting machine volumes PPH
  • Delivery Volumes Year over Year


  • Impact assessments
  • Predictive analysis
  • Performance Forecasting