We never compromise our standards and:
- Put client interests first
- Always maintain the highest ethical standards
- Preserve client confidence and avoid conflicts of interest
- Treat client costs as though they were our own
Seek to create real performance improvement:
- Wherever possible engage our client’s team to generate tenable and lasting solutions
- Never be frightened to promote innovations and truly disruptive models
- Use our network of specialist contacts to deliver the best service
- Build enduring client relationships based on total customer obsession
Create an unrivaled environment for exceptional people:
- We really care about our team and always seek to set them up for success
- Constructive criticism is an everyday event at LME
- Only motivated and empowered people will deliver the best results so we never rest in ensuring these values are maintained
Our mission is to use our specialist knowledge to support our clients in making many small but tenable improvements or major strategic and disruptive developments. We are truly customer obsessed and understand that our team must be suitably selected, trained and motivated to offer the best client experience.
True customer obsession means recruiting and keeping the best specialists. We believe that our experts are attracted to the opportunity to work on the toughest business challenges in their areas of expertise. The above combination means that we are able to offer truly specialist knowledge supported by a unique customer experience.
Last Mile Experts has values that are core to its existence, they reflect the fact that we consider ourselves to be practitioners and catalysts for in house success and not external consultants. Our values are continually adapted to ensure that they are in sync with latest developments in our client’s businesses.